Shipping policy
We work daily with our shipping providers to monitor timelines continuously and optimize them as best as possible. Shipping times can vary for both products and variants. Variances in shipping times can occur due to the following scenarios:
- Increase in overall shipping times during the holiday peak season.
- International orders with limited tracking as they go through customs and are being shipped by sea/air.
- USPS orders require extra days during sorting.
The percentages in the table are the percentage of orders at the specific stage/number of days in transit. The table below applies to standard shipping from the US to the US, and the date ranges for the data are trailing 2-weeks.
Do not contact our support team for orders in transit for less than the stated timeframes. Please contact our support team if you have orders in transit for longer than the timeframes listed below.
| Shipping method | Maximum Shipping/Transit times |
| US Standard | Allow up to 12 business days from the ship date |
| US Expedited | Allow up to 6 business days from the ship date |
| US Overnight | Allow up to 2 business days from the ship date |
| Canada Standard | Allow up to 21 business days from the ship date |
| Canada Expedited | Allow up to 16 business days from the ship date |
| Canada Overnight | Allow up to 4 business days from the ship date |
| International Standard | Allow up to 30 business days from the ship date |
| International Expedited | Allow up to 21 business days from the ship date |
